iGaming Website Platform Operation

Ransomware is malware that limits users from fully using their infected system until a ransom is paid. While traditional ransomware simply locks a screen or the user’s files, new crypto-ransomware encrypts files on the compromised system and provides a decryption key only after the victim pays the ransom. Users may inadvertently download ransomware when visiting compromised websites or by opening infected emails. The fraudster may request payment in cryptocurrency — although they sometimes ask for gift cards — but receiving payment is no guarantee the victim will receive the decryption key or have their files released.

Converting inactive guests to active. The process of attracting guests who have not played for an extended period of time, but at one point were active.

A method of measurement that identifies how recently a wager or purchase has been made.

Mutually agreed upon links between two sites.

Access to a computer network from a location outside of that network. Remote access connections can originate either from inside the company’s own network or from a remote location. An example of technology for remote access is a virtual private network (VPN). Remote access can be either internal (e.g. IT support) or external (e.g., service providers, third-party agents, integrators/resellers).

The quantity of players who responded to an offer expressed against the total group of players issued offer(s). (total player responders / total number of players who received offer(s) = response rate)

The foundation understands 'responsible gambling' for individuals to mean: they may gamble for pleasure and entertainment but are aware of the likelihood of losing and understand the associated risks, they exercise control over their gambling activity and responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others. Meanwhile, responsible gambling for the broader community, including gambling providers, governments, and sporting associations, requires: shared responsibility for generating awareness of the risks associated with gambling, creating and promoting environments that prevent or minimise problem gambling and being responsive to community concerns about gambling.

The process of retaining current guests on the member file. The period of time used depends on the overall RFM of the member file. This sometimes means re-activating members from the member file that have become inactive. Reactivating members is 1/3 of the cost of Acquisition.

Licensee fees that are calculated as part of the customer’s revenues from GamingSoft’s games.

A common method of assessing value of customers through recency, frequency and spend. Spend refers not only to the wager amount but also the items/services purchased. Often used to determine incentives, this formula takes into account a guest’s recency of visit, how frequently they visit, and their spend.

Hardware or software that connects two or more internal or external computer networks to “route” or guide data through a network, and to ensure the data flows properly between those networks. The router can also create more security by permitting only approved traffic and denying unapproved traffic.

GamingSoft’s customers pay royalties to GamingSoft on a monthly basis. These are calculated as a percentage of the casino result in GamingSoft’s games after deduction of regulated market tax.